⌛Save time with auto-prefill in EZLynx

Posted on January 19, 2024 by Fritz Griffioen

Do you want to save time quoting new prospects in EZLynx? If so, consider subscribing to Fenris’s auto-prefill service. Fenris is a data company separate from EZLynx and Firefly. You can subscribe to their auto policy prefill service in just 10 minutes. It pulls driver and vehicle information into your quote. You […]... Read more

🔒LastPass’s phone app can save the day for you

Posted on December 26, 2023 by Fritz Griffioen

🔒LastPass’s phone app can save the day 💭 Imagine this scenario: You’re out of town on a much-deserved break, when you suddenly get a call from a customer with an emergency. Or you’re at a sporting event for one of your kids and a customer comes up to you at […]... Read more

⤴️For customers: What’s driving auto rates?

Posted on December 20, 2023 by Fritz Griffioen

⤴️For customers: What’s driving auto rates? Auto insurance rates continue to rise due to inflation, legal trends and driving behaviors. No-one wants to pay more for their insurance, and we know it can be tough to discuss the rising rates with your clients. You can help them understand WHY it’s […]... Read more

“New Outlook” makes your Firefly email disappear

Posted on December 12, 2023 by Fritz Griffioen

This message is important if you: 🚨 If you turn on “new Outlook,” your Firefly email account will not work in Outlook anymore. This is the slider button in the top-right of Outlook that causes this problem: We suggest that you NOT try it yet. This is a known issue […]... Read more

🌩️ How to weather this hard-market storm

Posted on June 22, 2023 by Fritz Griffioen

Because of current market conditions, carriers are: This is not the new normal, but a storm that will eventually pass. Note the chapter markers within the video, which can help you jump to a particular topic: Use the chapters button in the lower-right of the video to open the chapter […]... Read more

▶️ Free property coverage videos for email or your website

Posted on June 13, 2023 by Fritz Griffioen

⭐ People feel better about the money they spend on insurance when they understand why they have it and how it works. Why this matters: ✉️ You can email them to customers from here 🖥️ You can embed them on your website with links from YouTube here What’s next? This […]... Read more

🔨 Retention tools as rates rise

Posted on April 20, 2023 by Fritz Griffioen

You already know: Insurance rates are rising because of things like Inflation of car and home prices (and components), weather events, and larger-than-ever liability claims. ⭐ But here’s some good news: Research from Travelers clearly shows: Why this matters: Customers won’t understand unless you reach out to them proactively. 🔨 […]... Read more

A new step to make your email more secure

Posted on May 12, 2020 by Fritz Griffioen

Bad people want to steal your email! Firefly has added two new features to increase security in your email account. Read our newest Knowledge Center article to find out: What the two new features are How they work, and What you have to do to protect your email account The […]... Read more

Tech tips for working from home

Posted on April 29, 2020 by Fritz Griffioen

Tech tips for working from home Have you wondered what you could do to increase your ability to run your agency from home? Long before COVID-19 hit, Firefly has been a proponent of this, and today we added an article to the Knowledge Center to show you how. You’ll see […]... Read more

Want to write in non-resident states?

Posted on April 22, 2020 by Fritz Griffioen

If so, watch the video in our latest article in the knowledge center.... Read more