List of recent Portal updates

Posted on January 11, 2021 by Fritz Griffioen

List of recent Portal Updates There’s a lot in this portal, with much more to come. To help you know what’s been added without having to search through everything, this post will list the latest articles we’ve posted on this site. February 17 We have two new articles that will […]... Read more

What’s in this Agent Portal?

Posted on March 30, 2020 by Fritz Griffioen

Today, we launch the Agent Portal. There’s a lot of information here to help you make the most of your relationship with Firefly and with your carriers. Watch a short video to see what you can find here: After you’ve checked out the Portal, go to this page and give […]... Read more

⌛Save time with auto-prefill in EZLynx

Posted on January 19, 2024 by Fritz Griffioen

Do you want to save time quoting new prospects in EZLynx? If so, consider subscribing to Fenris’s auto-prefill service. Fenris is a data company separate from EZLynx and Firefly. You can subscribe to their auto policy prefill service in just 10 minutes. It pulls driver and vehicle information into your quote. You […]... Read more

🔒LastPass’s phone app can save the day for you

Posted on December 26, 2023 by Fritz Griffioen

🔒LastPass’s phone app can save the day 💭 Imagine this scenario: You’re out of town on a much-deserved break, when you suddenly get a call from a customer with an emergency. Or you’re at a sporting event for one of your kids and a customer comes up to you at […]... Read more

⤴️For customers: What’s driving auto rates?

Posted on December 20, 2023 by Fritz Griffioen

⤴️For customers: What’s driving auto rates? Auto insurance rates continue to rise due to inflation, legal trends and driving behaviors. No-one wants to pay more for their insurance, and we know it can be tough to discuss the rising rates with your clients. You can help them understand WHY it’s […]... Read more

“New Outlook” makes your Firefly email disappear

Posted on December 12, 2023 by Fritz Griffioen

This message is important if you: 🚨 If you turn on “new Outlook,” your Firefly email account will not work in Outlook anymore. This is the slider button in the top-right of Outlook that causes this problem: We suggest that you NOT try it yet. This is a known issue […]... Read more

🌩️ How to weather this hard-market storm

Posted on June 22, 2023 by Fritz Griffioen

Because of current market conditions, carriers are: This is not the new normal, but a storm that will eventually pass. Note the chapter markers within the video, which can help you jump to a particular topic: Use the chapters button in the lower-right of the video to open the chapter […]... Read more

▶️ Free property coverage videos for email or your website

Posted on June 13, 2023 by Fritz Griffioen

⭐ People feel better about the money they spend on insurance when they understand why they have it and how it works. Why this matters: ✉️ You can email them to customers from here 🖥️ You can embed them on your website with links from YouTube here What’s next? This […]... Read more

🔨 Retention tools as rates rise

Posted on April 20, 2023 by Fritz Griffioen

You already know: Insurance rates are rising because of things like Inflation of car and home prices (and components), weather events, and larger-than-ever liability claims. ⭐ But here’s some good news: Research from Travelers clearly shows: Why this matters: Customers won’t understand unless you reach out to them proactively. 🔨 […]... Read more

Thrive in this Hard Market

Posted on June 7, 2022 by Fritz Griffioen

In today’s webinar we shared what carriers have been telling us – which is very important to anyone who wants to thrive and grow in this hard market, rather than risk losing customers – or carriers. A recording of the webinar, PLUS several documents with information you can share with […]... Read more

Download the new Referral Partner Dashboard

Posted on January 3, 2022 by Fritz Griffioen

Download the Referral Partner Dashboard We’re excited to announce a free tool that we’ve created, to go along with the Modern Agent information about getting leads from referral partners. Read about it and watch the videos about this marketing method here. Working with referral partners like realtors and lenders is […]... Read more

Increased Replacement Cost Estimates Due to Market Conditions

Posted on July 1, 2021 by Sam Nudelman

Home Replacement Costs Are Going Up . . . As They Should Be Have you noticed that property replacement cost estimates with your carriers have been higher than normal lately? These increases are not an error or mistake. Carriers are doing the right thing by adjusting replacement cost calculations so […]... Read more